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Producer 7100N

Producer 7100N

High performance CD/DVD publishing solution

The new Producer III 7100N bring powerful CD/DVD production capabilities to everyone within an organization, making it as easy as using a network printer or copier. Unlike any other system, the Producer III 7100N deliver a client server experience through powerful, embedded computers, enabling the seamless connection of any desktop within an organization through a network or remote access.

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On-site and Assisted Rapid Exchange agreements include:
  • The most direct access to our technical call center, providing the highest live answer rate and quickest support delivery.
  • In-depth internet diagnostics and troubleshooting to resolve many questions over the phone or pinpoint field service requirements.
  • Field Engineers arriving within 4 hours (7/24/4 hour agreements), Next Business Day (Assisted Rapid Exchange agreements) or Second Business day (48 hour agreements).
  • Software updates providing the latest Software Features.
  • All labor, travel expenses, and Factory Certified replacement parts (excluding consumables).
  • "No Cost" parts returns. Replacement Autoloaders, printer, or any parts used on-site arrive with pre-paid return shipment labels.
  • 24 hour a day telephone support, 365 days a year.
  • Preventative Maintenance, reducing problems before they arise.

    Rapid Exchange agreements include:
  • Same Day shipment of replacement Autoloaders or Printers, ordered before 3 PM CT.
  • Direct access to our technical call center providing on-line technical troubleshooting and diagnostics.
  • Next Day Exchange Equipment freight, repair labor, and all parts expense (excluding consumables). Customer pays ground freight on returning system.
  • Factory Certified, inspected, and quality tested replacement autoloaders and printers.
  • Software updates providing the latest Software Features.
  • 24 hour a day telephone support, 365 days a year.
  • Same day email/online support.
  • Due to customer installed software and internal components, the Rimage Control Center will be repaired at the Rimage factory as an expedited repair.

    Software Maintenance agreements include:
  • Complete software updates -- packaged with an overview of new features and enhancements and detailed installation instructions.
  • Detailed overview and notification of service pack releases available as an internet download.
  • Direct access to our technical call center providing online technical troubleshooting and diagnostics.
  • Simplified asset management as we deliver individual software update packages for each Rimage Server.
  • Long term compliance with Rimage system specifications, ensuring that you remain on par with the software technology curve.
  • Reliable operation and uniform training for each of your operators across multiple systems or locations having the common up-to-date Rimage software
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